Respecting you and the data you share with us is really important to us. This Privacy Notice sets out the ways in which we use your personal information, your rights and the options available to you.
Support Evangelical Fellowship of Sierra Leone (Support EFSL), registered charity number 1141005 is committed to protecting your privacy. At all times we aim to respect any personal information you share with us, or that we receive from others, and keep it safe.
Certain personal information will be required by us in order to fulfil our contractual obligations when providing certain professional services. Otherwise the provision of your personal information to us is voluntary. However, without providing us with your personal information, your use of our services may be impaired. For example, you will be unable to make a donation.
A. When You Give It to Us DirectlyFor example, personal information that you submit when making a donation; or that you give to us when you communicate with us by email, phone, letter, social media or through our website.
B. When We Obtain It IndirectlyFor example, your personal information may be shared with us by third parties (e.g. Ripe for Harvest, Charities Aid Foundation CAF or Stewardship). Where we have not already done so, we will notify you when we receive personal information about you from them and tell you how and why we intend to use that personal information.
C. When We Obtain It from Our Client CharitiesIn the course of supplying independent examination of accounts and other similar professional services, we may receive personal data provided by client charities, in cases where you have undertaken transactions or otherwise been connected with them. For example, information on your giving to that charity, amounts received by you from the charity, minutes from trustee meetings, or other records.
D. When It Is Available PubliclyYour personal information may be available to us from external, publicly available sources.
E. When You Visit Our WebsiteWhen you visit our website, we automatically collect the following types of personal information:
We may collect, store and otherwise use the following categories of personal information:
Do You Collect or Use Special Categories of Personal Information?
The EU General Data Protection Regulation (GDPR) recognises certain categories of personal information as sensitive and therefore requiring more protection, for example information about your health, ethnicity and religious beliefs.
In certain situations, Support EFSL may collect and use these special categories of personal information, for example information about your religious beliefs which you may communicate to us when corresponding with us. We will only collect and use these special categories of personal information if there is a valid reason for doing so and the GDPR allows us to do so.
We collect and use your personal information in the following ways:
A. To provide information about the work of Support EFSL and enable donations to be made to EFSL
When you request us to provide you with one of our products or services, we use information about you:
Sometimes we are required by law to use information about you:
We can use your personal information in this way because we are required to do so by law.
We will disclose some of your information to agents, statutory bodies and suppliers in order to provide our services to you. Those parties may include (but are not limited to):
We do not sell your personal data or information to any third party organisations.
When you use our secure online donation function you will be directed to a specialist payment services provider who will receive your financial information to process the transaction. We will provide your personal information to the payment services provider only to the extent necessary for the purpose of processing your donation.
We keep your data for as long as it is necessary to provide the services that you have asked for, and to meet our legal obligations to HMRC and other accounting regulations. As a general rule, we will keep your data for seven years from the end of your relationship with us. However, if before that date (i) your personal information is no longer required in connection with such purpose(s), (ii) we are no longer lawfully entitled to process it, or (iii) you validly exercise your right of erasure (see section 7), we will remove it from our records at the relevant time.
If you request to receive no further contact from us, we will keep some basic information about you on our suppression list in order to comply with your request and avoid sending you unwanted materials in the future.
When you give permission to receive emails from us about Support EFSL activities, your information will be kept with us until you notify us that you no longer wish to receive these messages, or:
Where we rely on your consent to use your personal information, you have the right to withdraw that consent at any time. This includes the right to ask us to stop using your personal information for marketing purposes, or to unsubscribe from our email list at any time.
You also have the following rights:
Please note that some of these rights only apply in certain circumstances. At all times you have the right to make a complaint to the Information Commissioner’s Office www.ico.org.uk if you think that any of your rights have been infringed by us.
If you have any concerns or complaints about the way we use your personal information, please contact us using details below:
Support EFSL Data Protection Trustee
Rev K Wiebe
9 St Andrews Road
8.1 Security and Storage of Personal Information
Support EFSL is committed to keeping your personal information safe and secure. We have appropriate and proportionate security policies and organisational and technical measures in place to help protect your personal information.
Your personal information is only accessible by appropriately trained staff, volunteers and contractors, and stored on dveices which have features to prevent unauthorised access.
8.2 International Transfers of Your Personal Information
Given that we are a UK-based organisation and many of our recipients are based in the UK, we will normally only transfer your personal information within the European Economic Area (EEA), where all countries have the same level of data protection law under the GDPR.
Although Support EFSL is a UK-based organisation, the main recipient (EFSL) to whom your donations are transferred is based and operates overseas (in Sierra Leone). To do this, Support EFSL may provide EFSL with your personal information, thus it will be stored outside a location in the EEA. Before we do this we will seek your explicit consent to proceed.
Please note that some countries outside the EEA have a lower standard of protection for personal information, including lower security requirements and fewer rights for individuals. Where your personal information is transferred, stored and/or otherwise processed outside the EEA in a country that does not offer an equivalent standard of protection to the EEA, we will take all reasonable steps necessary to ensure that the recipient of data implements appropriate safeguards (such as by entering into standard contractual clauses which are approved by the European Commission) designed to protect your personal information and to ensure that your personal information is treated securely and in accordance with this Notice; If you have any questions about the transfer of your personal information, please contact the Support EFSL Data Protection Trustee using the details contained in section 9 below.
Unfortunately, no transmission of your personal information over the internet can be guaranteed to be 100% secure – however, once we have received your personal information, we will use strict procedures and security features to try and prevent unauthorised access.
8.3 Lawful Basis for Processing Your Personal Information
The GDPR requires us to rely on one or more “lawful basis” to use your personal information. We consider the basis listed below to be relevant:
8.4 Links and Third Parties
We link our website directly to other sites. This Notice does not cover external websites and we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit via links on our website.
Paypal & JustGiving are secure 3rd party payment sites; so we never receive your debit card, credit card or banking details from those sites.
8.5 Children’s Personal Information
If we are required to process children’s personal information, we will not do so without their consent or, where required, the consent of a parent/guardian. We will always have in place appropriate safeguards to ensure that children’s personal information is handled with due care.
If you have questions about privacy or have a concern or complaint about our handling of personal data, you can contact our Data Protection Trustee, who will investigate the matter:
Support EFSL Data Protection Trustee
Rev K Wiebe
9 St Andrews Road
We may update this Notice from time to time. We will notify you of significant changes by contacting you directly where reasonably possible for us to do so and by placing an updated notice on our website. This Notice was last updated on 12 July 2020.